What keeps a certification decision impartial
Certification decisions rest with the Certification Panel, people who take no part in writing or delivering the Council's preparation course and hold no commercial interest in the outcome. But a panel is only a name for where a decision lands. What makes the decision worth anything is what it is separated from, and three separations hold on every script the Council marks.
The first of them bites on the Council itself. The examination fee includes a preparation course the Council writes, which is a conflict of interest inside the scheme rather than outside it, and it is contained by structure rather than by assurance. The people who write the course have no part in the examination, the course is built from the published syllabus and never from live items, and pass rates by preparation route are published each year, the Council's own route among them. A material difference between routes is treated as a defect in the scheme to be fixed, not as a selling point.
They are set out below so they can be audited rather than taken on trust. No script is marked except under them; every cohort marked adds to the record they can be audited against. An allegation of credential misuse or professional misconduct goes to a conduct panel convened for that case, with at least one member external to the Council.
Separation 01Preparation is separate from examination
Nobody who writes or delivers preparation for a track, inside the Council or outside it, takes any part in setting its examination, marking a script, or deciding a result. The Council’s course is built from the published syllabus and never from live items. Assessors are not told which preparation route a candidate took, or whether they took one at all.
Applies to every track and every preparation route, the Council’s own includedSeparation 02Assessment is separate from decision
Marking establishes a mark against the published rubric. The certification decision is taken separately from the marking, and no adverse decision — a fail, a suspension, a withdrawal — is ever made on an automated mark alone.
Applies to every script, automated and human markedSeparation 03Interests declared, results challengeable
Anyone with a part in scheme content, marking or certification decisions declares their interests and stands down where one bites. Any candidate may challenge a result under the published procedure, and the review is done by someone who had no part in the original decision.
Appeals and complaints procedure — published How every script is marked
Marking is a function of the Certification Panel, and it is done by two assessors in a fixed order.
- 01
AI assessor
Every script is marked against the published rubric by an AI assessor, which produces a provisional mark and flags where a response diverges from the rubric. It is a first pass and a consistency check across the marking round. It is never the result.
- 02
Human assessor
A qualified human assessor marks the same script independently. A result is issued only when both marks concur; where they diverge, the human assessor reviews the divergence and the human determination is final. Every result carries the name of the human decision-maker who can be asked to account for it.
Neither assessor is arbitrary. The panel appoints human assessors against defined competence criteria and may remove them; it approves the AI assessor before use, validates it against the same rubric, and may withdraw it at any time. A marking tool the panel cannot withdraw is a tool nobody can be held responsible for. After each examination cycle, the agreement rate between the automated and human marks — and how often they diverged — is published.
No result is issued on automated marking alone, and no adverse decision — a fail, a suspension, a withdrawal — is ever made without a human assessor. How a result is appealed.